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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Brilliant service

Great bank good interest rates. I have 2 accounts.. a current and a savings . Reviewed on: 12th April 2024

Excellent bank

Very clear, simple banking. Excellent app. Best savings rates offered. International use without fees is a really important feature. Reviewed on: 12th April 2024

Fab app and great cash back.

Chase provides an excellent app which shows money and transactions very clearly. Also, the bank doesn't let you spend money you don't have which prevents you from overspending. In addition, it's great to be able to set up individual saving accounts to work towards different goals and the app makes it very easy for you to view these and make transfers between them. And finally, who doesn't love earning cash back on purchases! Reviewed on: 12th April 2024

Good all round.

Good all round. Customer service is fast. Helpful in everything. Interest rates are above & beyond & surpasses other competitors. I have cognitive decline issues as in memory concentrating decisions etc…and Chase has done all things possible to enable me a smooth ride through obstacles I encounter. My Dad recommended me to Chase and I’ve never looked back. Wish I had chosen them a long time ago. Wish them every success in the future. Reviewed on: 12th April 2024

First rate bank

Excellent service and good interest on accounts. Excellent for using abroad. Communication is important and always of a high standard Reviewed on: 12th April 2024

Fantastic no problems very helpful and a very safe b...

Fantastic no problems very helpful and a very safe bank to bank with Reviewed on: 12th April 2024

Always good service and excellent products.

Always good service and excellent products. Reviewed on: 12th April 2024

The Cashback and interest is lovely

The Cashback and interest is lovely Reviewed on: 12th April 2024

Required urgent assistance with my account on 2 occa...

Required urgent assistance with my account on 2 occasions and the response from Chase was 1st class Reviewed on: 12th April 2024

Simply Banking

Always helpful ... great customer service ... very experience banking knowledge Reviewed on: 12th April 2024

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