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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Shows me an alert every time I spend.

Shows me an alert every time I spend. Straight forward to use on my phone and also to transfer money to other people Reviewed on: 12th April 2024

Really simple to set up and use with great support

Really simple to set up and use everything in the app. When there have been any issues the customer service team are very quick to respond and get the issue sorted, Reviewed on: 12th April 2024

The best customer service in the UK

Each time I encounter problem such as frauds etc, the customer service are very helpful and responsive not like any other banks. Reviewed on: 12th April 2024

Best banking experience I’ve had so easy to use

Best banking experience I’ve had so easy to use Reviewed on: 12th April 2024

reliable never had no problems good sevice

reliable never had no problems good sevice Reviewed on: 12th April 2024

Chase - excellent current account

The current account is easy to open use using their app. Good interest and bonuses Reviewed on: 12th April 2024

It is very easy to use for daily use and knowing whe...

It is very easy to use for daily use and knowing where the expense is going Reviewed on: 12th April 2024

Easy to contact, great info given.

Easy to contact, great info given. Reviewed on: 12th April 2024

Excellent customer service and account perks.

Chase Bank have a very efficient customer service department which is easy to contact in-app. There cashback on debit card spending is an excellent and generous perk and their app is slick and non glitchy. A fantastic bank all-round. Reviewed on: 12th April 2024

Fantastic service staff are friendly and you get a g...

Fantastic service staff are friendly and you get a good interest rate. I would recommend to my family and friends. I use chase card a lot when I go abroad as there is no fees. Reviewed on: 12th April 2024

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