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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very positive so far

Very positive so far. I have had no issues. I love the saving the spare change and the interest on both current and savings Reviewed on: 12th April 2024

Excellent Bank Account

I have both a current account and savings account. The cash back and round up are the best I have had from a bank. The card has no bank details on, so keeps you safe from fraud. Reviewed on: 12th April 2024

Account and round up

It’s a great account and the round up service is very helpful for savings Reviewed on: 12th April 2024

Not bad for a current account

Generally simple and intuitive app user experience, although the apps technical performance and load speed can be improved. Reviewed on: 12th April 2024

Best Bank

Chase is a brilliant bank giving back to its customers and dealing with any issues straight away. Reviewed on: 12th April 2024

Easy to open, app very user friendly, acceptable ove...

Easy to open, app very user friendly, acceptable overseas and cash back on purchases as well as interest paid regularly. Reviewed on: 12th April 2024

I’m a nervous customer but chase is easy..

I am always nervous when doing banking but the chase app is so easy and quick . The customer service is always helpful , and transfers are quick and easy to do . Reviewed on: 12th April 2024

Big saving on overseas ATM withdrawal

I was using my Chase debit card to get some Euros from an ATM in Spain; it was insistent that I accept it's exchange rate but after saying no three times, it finally let me go with my own bank, Chase. The result was a saving of £28 on €250 - thanks Chase! Reviewed on: 12th April 2024

Very secure and convenient to use.

Very secure and convenient to use. Been using chase for over 1 year now and would not change it. A few friends have signed up recently and they love it too. Reviewed on: 12th April 2024

Easy to use, clear and simple.

Easy to use, clear and simple. No problems with it so far. Reviewed on: 12th April 2024

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