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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great for using abroad

Very happy about being able to draw the money and pay for purchases abroad with 0% commission. Also like having a numberless debit card, very safe feature. Reviewed on: 14th February 2026

Excellent customer service

I had a problem when I was travelling in Thailand and the Chase customer service was excellent Reviewed on: 14th February 2026

Great perks but the time limit on the cash back is a...

Great perks but the time limit on the cash back is annoying. Reviewed on: 14th February 2026

Been with Chase for a while & they’ve been excellent...

Been with Chase for a while & they’ve been excellent Reviewed on: 14th February 2026

I just love the ease of handling my money

I just love the ease of handling my money Reviewed on: 14th February 2026

Fab for budgeting

I love the fact I can budget with several accounts in one place. Everything is instant and slick to sort. Reviewed on: 14th February 2026

Chase are a good choice

Chase offer a free current account, with cash back on some spending. Reviewed on: 14th February 2026

Customer experience

I have always found Chase very helpful, efficient and happy to go the extra mile. Reviewed on: 14th February 2026

Great everyday account.

Great everyday account. Easy access. Perfect for using abroad. Instant information. Never had any problems. Reviewed on: 14th February 2026

Chase bank is exemplary

I could not be happier with my Chase current account. There has not been one hiccup or mistake since I joined the bank almost 4 years ago. The customer service and support from the helpdesk is outstanding. Any contact I have made, both from abroad and at home, has been responded to straight away with helpful and accurate information that resolved the query. The online banking app is so quick and easy to use, far easier than others I have experienced. You are not bombarded with emails from Chase, when you do receive one it contains important and helpful information. Cannot say enough good things about Chase! Reviewed on: 14th February 2026

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