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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

A system that works well

Whenever ive needed to get something done the app delivers Reviewed on: 12th April 2024

Everything and more

I'm so happy I opened this account,it has everything I need all in one app Reviewed on: 12th April 2024

Easy app to use

The app is very easy to use and they provide great benefits and saving options Reviewed on: 12th April 2024

Chase - europe

I had a great experience using it outside of the country with no problems Reviewed on: 12th April 2024

Chase seems to provide a solid digital banking service

Chase offers a good digital banking experience with a user-friendly mobile app that has clear account information and useful features like the ability to add custom notes to transactions. Customers appreciate the 24/7 UK-based customer support and the lack of international fees when using the Chase debit card abroad. Reviewed on: 12th April 2024

Very easy to use very friendly customer service.

Very easy to use very friendly customer service.Always there no not a long wait time on the phone.Thank you very much cheers Reviewed on: 12th April 2024

It’s a good bank thanks it dose what it there for

It’s a good bank thank you for your time and everything Reviewed on: 12th April 2024

I love the way you can tell how much you have spent...

I love the way you can tell how much you have spent each month via retailer or lifestyle categories. The app is so easy to use and provides so much information about spending habits. I love everything about this bank from no fees to when using my card abroad to 1% cash back for the first 12 months. Reviewed on: 12th April 2024

I have not had any issues with my savings accounts...

I have not had any issues with my savings accounts Reviewed on: 12th April 2024

Chase Bank is the best bank in the uk!

Chase Bank is the best bank in the uk for customer service, providing an outstanding 24/7 chat and phone service for their customers. Their reward schemes (round up and cashback) allow you to save pennies and pounds, helping massively during the cost of living crisis! Reviewed on: 12th April 2024

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