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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Simply the easiest way to manage money.

Simply the easiest way to manage money whether it’s budgeting or saving it’s easy to set up pots and goals. All online banking should be like this. Reviewed on: 12th April 2024

Fast and easy.

Easy, intuitive app. Moving money between Chase accounts or transfering to another bank is straightforward and fast. Reviewed on: 12th April 2024

Good support in any problem no waiting time ,quick r...

Good support in any problem no waiting time ,quick response Reviewed on: 12th April 2024

Very easy to deal with, great communication and flex...

Very easy to deal with, great communication and flexibility. Reviewed on: 12th April 2024

Na always helpful when call about a probelem

Na always helpful when call about a probelem Reviewed on: 12th April 2024

Very impressed

Wanted to test out a new bank, and straight away I was impressed. Ease of use, services, interest rates paid - all persuaded me to make the change. The app is all you need, everything is so easy to manage Reviewed on: 12th April 2024

Miss Monica Lopez

The offer you great interest paid for your savings and easy to access Reviewed on: 12th April 2024

I recommend Chase

I love Chase everything is so simple to use and great perks Reviewed on: 12th April 2024

A breath of fresh air

Communication has been super clear; the app is easy to use and never has downtime; and rewards and interest rates are really good. I've used email and chat for questions and got quick, clear answers. The only downside is that other platforms (like Amex) don't list Chase for bank transfers yet. But I'm sure they will soon. Reviewed on: 12th April 2024

I have had prompt excellent communication and advice.

I have had prompt excellent communication and advice. Reviewed on: 12th April 2024

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