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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Super interface and easy to use, the app is simple a...

Super interface and easy to use, the app is simple and clear. The savings account has a great interest rate- that’s why I changed chase really. They also have amazing investment options. Reviewed on: 12th April 2024

Good rewards.

Easy account to use and good rewards. Reviewed on: 12th April 2024

5 star from me

I haven't had my account for a long time, probably about 9 months but I've been so pleased with it. Everything is straightforward and user friendly so I also opened a savings account. Excellent! Reviewed on: 12th April 2024

I contacted customer service and she was very helpful

I contacted customer service and she was very helpful Reviewed on: 12th April 2024

Would be nice to have a joint account option to impr...

Would be nice to have a joint account option to improve an outstanding service Reviewed on: 12th April 2024

My experience

Very attentive to my needs as a customer and good to be able to speak with a human being when required. Reviewed on: 12th April 2024

Love everyday cashback, round-up and saver account

Really easy to switch between accounts, clear and quick to use. Great benefits like everyday cashback, round-up and the saver account with boosted 5.1% AER Reviewed on: 12th April 2024

Great Current Account for first time house buyers

I opened a chase account last year just as I had bought and moved into my own home. It was a great opportunity to use the account to get 1% cash back on my spending. This is now coming to an end after a year but Chase have been in touch to provide information on how I can continue to receive cash back if I’d like to. I’ve also not had a current account where I’ve gained interest on my balance. I can keep up to date on the chase app and see my interest and my cash back too. My only improvements would be that I would like the chase notifications on my phone to tell me the current balance as well as notifying me how much I’ve spent at a certain place/store etc. Reviewed on: 12th April 2024

Good bank ,I have had no issues to complain about...

Good bank ,I have had no issues to complain about Reviewed on: 12th April 2024

Great experience

I joined chase via a referral code from a family member. They have been incredible with everything I have needed. I love receiving cash back on my purchases and when a cash point swallowed my card, the custom advisor on the phone got a new card sent out for me promptly. Reviewed on: 12th April 2024

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