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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Excellent service,the few queries I have had ,have b...

Excellent service,the few queries I have had ,have been dealt with promptly and appropriately. Pleasant helpful staff. Reviewed on: 14th February 2026

Top online banking

Chase online banking is excellent from its app to customer service. Reviewed on: 14th February 2026

Excellent service and very efficienct.

Excellent service and very efficient. Reviewed on: 14th February 2026

Chase Bank Honest Opinion.

In all honesty, Chase is such a great bank. In the past there has been countless times I've needed to contact their support and it doesn't matter the type of day whether it be day or night or earl hours of the morning and they have been there for me. Quite recently I've been needing to contact them about an issue I was having and within the first contact I could be rest assured that my problem was resolved and I couldn't thank them enough for their work as well as time and effort. This is the reason why I want to stay with Chase as my main and go to bank. You guys rock! Reviewed on: 14th February 2026

Very easy to use app.

Very easy to use app. Staff friendly. Very easy to use abroad. Reviewed on: 14th February 2026

Quick and straightforward banking

There is no long waiting period before you are seen or your request is dealt with. Very professional and detailed Reviewed on: 14th February 2026

Excellent app - easy to use and getting cash back ea...

Excellent app - easy to use and getting cash back each month is brilliant Reviewed on: 14th February 2026

Ok better than the rest

All issues are dealt with quickly Reviewed on: 14th February 2026

Good but not excellent.

Good but not excellent. As I’ve said Chase Bank is good but I won’t say it’s excellent. Reviewed on: 14th February 2026

A shop thought they didn’t put my items through but...

A shop thought they didn’t put my items through but they had and did it twice so I had to contact Chase customer services and they got it all sorted out within 5 mins and instantly answered the phone no waiting I was astounded Reviewed on: 14th February 2026

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