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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I had a problem with a fraudulent transaction which...

I had a problem with a fraudulent transaction which was sorted very quickly and professionally. Would 100% recommend this bank and they have a huge range of benefits. Reviewed on: 12th April 2024

So easy to use this App, excellent customer service

So easy to use this App, excellent customer service Reviewed on: 12th April 2024

I love this bank account which I opened for an Ameri...

I love this bank account which I opened for an American holiday.. services like free atm withdrawals, no commission on spending were just an amazing plus with the account. The cash back feature was also a welcome additional bonus. Definitely showing the banking community the way forward for happy customers. I now use my account at home now, and have recommended to many of my friends and family Reviewed on: 12th April 2024

Good bank, cash back when u spend

Good bank, cash back when u spend Reviewed on: 12th April 2024

Greedy Hotel

Very helpful when hotel took money they should not have done! Reviewed on: 12th April 2024

Easy to open an account and good customer service ex...

Easy to open an account and good customer service experience. Reviewed on: 12th April 2024

Very easy to use!

Very easy to use! Earning money whilst spending is a great way to save as well! Reviewed on: 12th April 2024

I like the cash back.

I like the cash back. However , after 6 months youll need to deposit each month to quality that, which seems quite trouble some . But doesn’t bother me much Reviewed on: 12th April 2024

Quick and super friendly

Any issues I have had, they have been dealt with so quickly and with super friendly teams. Reviewed on: 12th April 2024

Cannot fault this bank!.

Cannot fault this bank! Excellent communication and customer services. Brilliant cash back and interest rates. Reviewed on: 12th April 2024

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