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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Simple to use app.

Simple to use app. Use debit card all the time - 1% cashback a bonus. Reviewed on: 12th April 2024

This bank is very fantastic bank service fantastic

This bank is very fantastic bank service fantastic Reviewed on: 12th April 2024

Next Gen Digital Bank with Amazing Customer Service

Perfect bank and great service . This bank gives real value for money and customer experiences in very very satisfactory. Reviewed on: 12th April 2024

I have had a really positive experience with Chase.

I have had a really positive experience with Chase. Reviewed on: 12th April 2024

I find the chase card brilliant

I find the chase card brilliant just wished it had joint account option, my husband and I put money into it every month and use this for everything, shopping, dates nights Reviewed on: 12th April 2024

I had a problem with a fraudulent transaction which...

I had a problem with a fraudulent transaction which was sorted very quickly and professionally. Would 100% recommend this bank and they have a huge range of benefits. Reviewed on: 12th April 2024

So easy to use this App, excellent customer service

So easy to use this App, excellent customer service Reviewed on: 12th April 2024

I love this bank account which I opened for an Ameri...

I love this bank account which I opened for an American holiday.. services like free atm withdrawals, no commission on spending were just an amazing plus with the account. The cash back feature was also a welcome additional bonus. Definitely showing the banking community the way forward for happy customers. I now use my account at home now, and have recommended to many of my friends and family Reviewed on: 12th April 2024

Good bank, cash back when u spend

Good bank, cash back when u spend Reviewed on: 12th April 2024

Greedy Hotel

Very helpful when hotel took money they should not have done! Reviewed on: 12th April 2024

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