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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Friendly app & friendly service

The app is easy to use and I like that I can speak to a human being if I need help Reviewed on: 12th April 2024

Easy to open!

Easy to open! Cashback and round up. Easy quick transfers. No hassle. Reviewed on: 12th April 2024

Competitive interest rates

Chase provides very competitive interest rates with extra cash back offers available put down neutral with customer service as I’ve never had to contact them about there services Reviewed on: 12th April 2024

Overall an excellent experience.

Overall an excellent experience. Customer service is always there, 24/7, when needed, and always are able to answer my questions and deal with my queries. The service and options avaiable are really good. Great interest too, in comparisons to other competitors. Reviewed on: 12th April 2024

It’s been a great experience I feel delighted to be...

It’s been a great experience I feel delighted to be partners with chase bank Reviewed on: 12th April 2024

Easy to use, excellent money back features

Very easy to use banking app with excellent money back features such as rewards and high percentage back on savings accounts. The card features makes the account secure such as not having card details on your card, everything is on the app! Reviewed on: 12th April 2024

Wish I had found chase sooner!!

Great for travelling, good interest rates and love the cash back offer on purchases. Quick customer service and options available on the app. Wish I had found this card sooner, would definitely recommend to family & friends! Reviewed on: 12th April 2024

Great cashback on purchases and high saving rate.

Great cashback on purchases and high saving rate. App very easy to navigate. Very impressed. Reviewed on: 12th April 2024

Chase bank is just the best , you get rewards for sp...

Chase bank is just the best , you get rewards for spending . You can save as well with chase bank , I like the app its great for keeping up with what your spending . Reviewed on: 12th April 2024

All is great so far, like the cashback offer.

All is great so far, like the cashback offer. Only downside is no joint accounts, that’s why I wouldn’t recommend. Reviewed on: 12th April 2024

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