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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great using chase current account very easy no issue...

Great using chase current account very easy no issues and always will recommend Reviewed on: 12th April 2024

Drama stress free, can’t reccomend enough.

Drama stress free, can’t reccomend enough. Would happily recommend and advise anyone to use. Very modern and nice way to bank with lots of help available when needed Reviewed on: 12th April 2024

Good bank

Very good. No problems. Rewarding banking Reviewed on: 12th April 2024

Good service like no other.

Good service overall. Best customer service, products offered and user friendly App. Reviewed on: 12th April 2024

Really good 24/7 customer service

Really good 24/7 customer service Reviewed on: 12th April 2024

Customer service is excellent, always happy to help

Customer service is excellent, always happy to help Reviewed on: 12th April 2024

Chase : A Reliable Partner in Banking Excellence

I've been banking with Chase Bank UK for many months now, and I must say, it's been a refreshing experience. From their user-friendly online platform to their efficient customer service, Chase Bank UK has exceeded my expectations in many ways. One aspect that stands out is their seamless online banking interface. Managing my accounts, transferring funds, and paying bills have never been easier. The platform is intuitive and user-friendly, making banking on-the-go a breeze. Moreover, I've had a few interactions with their customer service team, and each time I've been impressed by their professionalism and willingness to assist. Whether it's resolving a query or providing guidance on financial products, they've always been prompt and helpful. Another highlight is their range of banking products and services. From current accounts to savings accounts and various lending options, Chase Bank UK offers a comprehensive suite to meet diverse financial needs. Plus, their competitive interest rates and minimal fees make them a standout choice in the banking landscape. Overall, my experience with Chase Bank UK has been nothing short of excellent. If you're looking for a reliable banking partner that values customer satisfaction, I highly recommend giving them a try Reviewed on: 12th April 2024

excellent provider

I find Chase a very good provider for both of current and savings account and have Customers Interests at the heart of the business Reviewed on: 12th April 2024

Very good information and customer service skills

Very good information and customer service skills Reviewed on: 12th April 2024

Excellent communication, easy to use app, great serv...

Excellent communication, easy to use app, great services Reviewed on: 12th April 2024

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