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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

wish I'd done it sooner!

Having recently switched to chase,I wish I'd done it sooner.Simple efficient banking and superb customer service!! Reviewed on: 12th April 2024

Excellent Bank

Simple account set up. Easy to use app. Good saving rate with easy access. Cash back on current account spending. No foreign currency charges when using abroad. Probably the best account on the market in the UK just now. Reviewed on: 12th April 2024

So easy to apply for the current account, great app,...

So easy to apply for the current account, great app, fab offer of 1% back on spending for the first year. Fee-free spending abroad - wonderful stuff. Reviewed on: 12th April 2024

Great bank.

Great bank. Never any issues. Highly recommend to others Reviewed on: 12th April 2024

Probably the best bank I’ve been with.

Probably the best bank I’ve been with. So easy to carry out any transactions, great little savings ideas, and always there to answer any queries I’ve had. Can’t recommend them highly enough. Reviewed on: 12th April 2024

A banking app that is easy to use with competitive s...

A banking app that is easy to use with competitive saving rates! Reviewed on: 12th April 2024

Does exactly what’ it says

Does exactly what’ it says it will do only had one problem which was resolved very quickly, easy to use app so very happy with Chase Reviewed on: 12th April 2024

Easily accessible, accepted worldwide and receive ca...

Easily accessible, accepted worldwide and receive cash back on purchases. Perfect for the busy professional. Reviewed on: 12th April 2024

Had to contact through my app , as I wasn’t sure abo...

Had to contact through my app , as I wasn’t sure about a payment that came out , they dealt with the situation very promptly and even froze my card , until the mix up was solved Reviewed on: 12th April 2024

Excellent service, value and quick.

Excellent service, value and quick. Reviewed on: 12th April 2024

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