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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fast customer service, easy to use

Fast customer service, easy to use Reviewed on: 12th April 2024

Chase review

I have had no issues with chase, the app has never gone down when I needed it, the rates they offer are attractive and they give you a monthly reminder of when the cutoff point is to receive interest to be added to your account for the following month. Reviewed on: 12th April 2024

Quick and easy to set up an account.

Quick and easy to set up an account. The app is very good and interest rates high. Very impressed Reviewed on: 12th April 2024

All round excellence

Account opening very simple and smooth. Opened so I could use card in France on a bike trip. 1% cash back a bonus. Customer services excellent. App excellent and easy to use Reviewed on: 12th April 2024

So easy to get an account - fast and efficient.

So easy to get an account - fast and efficient. Excellent interest rates. No fees when abroad. Overall very impressed. Reviewed on: 12th April 2024

it was easy to join Chase & so easy to use abroad &...

it was easy to join Chase & so easy to use abroad & good to get something back when i spend.I am always updated with new information about products. Reviewed on: 12th April 2024

Cash back on purchases and the round up function is...

Cash back on purchases and the round up function is brilliant to save money. Very good communication via notifications on all aspect of account management. I have a santander account but I much prefer transferring money to my chase account Reviewed on: 12th April 2024

Really easy and simple to use.

Really easy and simple to use. Could have the sort code and account number on the card though Reviewed on: 12th April 2024

Best app only banking hands down

Amazing app which provides a great level of detail and transparent transactions. The App is seamless and customer service is excellent and very responsive. Reviewed on: 12th April 2024

Amazing bank and app.

Amazing bank and app. Great rate and good for abroad spending Reviewed on: 12th April 2024

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