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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Quick customer service.

Customer Services quick to answer and solve problem. Reviewed on: 12th April 2024

Superb great offers great service

Superb great offers great service Reviewed on: 12th April 2024

I always wanted to open a Chase Account, When i star...

I always wanted to open a Chase Account, When i start seeing there Advertising Campaign on Social Media it was a no brainer. I'm happy that every time you complete a transaction Chase notify you straight away. Reviewed on: 12th April 2024

Absolutely fantastic and so easy to use.

Absolutely fantastic and so easy to use. Reviewed on: 12th April 2024

Easy and fair.

Easy and fair. The app is simple to use Reviewed on: 12th April 2024

Not letting me down

Easy and accessible back account that I've been with second year now. Not letting me down. Good customer service! Reviewed on: 12th April 2024

Shame it’s gone to £1500 a month to pay in now for n...

Shame it’s gone to £1500 a month to pay in now for next months cash back! Other than that very happy with savings rate and a chance for cash back Reviewed on: 12th April 2024

Really easy to navigate, excellent product

Really easy to navigate, excellent product Reviewed on: 12th April 2024

Easy to use and reliable App.

Easy to use and reliable App. Great cashback and savings rate offerings Reviewed on: 12th April 2024

Always helpful, fantastic service, great attitude

Always helpful, fantastic service, great attitude Reviewed on: 12th April 2024

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