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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent

Easy to use app, message each time I’ve spent from account, great cashback during 1st year that I have been able to continue, very pleased with service and account so far. Reviewed on: 12th April 2024

Good product, good security, friendly staff, easy to...

Good product, good security, friendly staff, easy to use. Reviewed on: 12th April 2024

Overall just fantastic!

The cash back for all purchases plus the additional round up scheme I’ve been able to implicate have really been great for saving me some extra cash. Any time I have had any questions the customer service is very helpful, friendly and quick to find resolutions. Reviewed on: 12th April 2024

Great rates & cashback earning on everyday purchases.

Great rates & cashback earning on everyday purchases. App is super easy to use, customer service also very responsive and friendly. Also great savings options & roundup options. Would recommend Reviewed on: 12th April 2024

Easy to use app.

Easy to use app. Good rewards. Excellent value. Fantastic customer service. Easy to navigate. Suitable amount of communications. Easy to understand what is happening. Enjoyable. Good value. Reviewed on: 12th April 2024

1% cash back and no foreign purchase fees

The 1 percent back on purchases is a great incentive and the fact you can spend abroad with no hassle too. I think the app is very easy to use as-well so I would recommend it. Reviewed on: 12th April 2024

The interest rates on the savings account are great

The interest rates on the savings account are great Reviewed on: 12th April 2024

CHASE : The new way to bank

Easy to use, fast response when contacting bank, App is very straight forward Reviewed on: 12th April 2024

Chase is super easy to use, great round ups and make...

Chase is super easy to use, great round ups and makes sense. No jargon or complexity, everything is clear, easy to use and understandable. I've got my husband to get an account, and both my parents because it's so much better than your regular bank Reviewed on: 12th April 2024

Easy to use

Easy to set up. The app is so easy to use. Reviewed on: 12th April 2024

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