Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

View other Chase Bank products

4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

A fair bank offering free services and paid services

A fair bank offering free services and paid services Reviewed on: 14th February 2026

Consistent and easy to use app.

Consistent and easy to use app. Best online bank for me right now Reviewed on: 14th February 2026

The product makes money for me.

The product makes money for me. On the phone - that’s a novelty these days!! - they resolved a problem I had Always win as the customer. Reviewed on: 14th February 2026

You speak to a human!

You actually get to speak to a human, they dont ask a million questions over and over and they sort the query straight away. Fantastic service Reviewed on: 14th February 2026

Short waiting time, very polite and solve questions

Short waiting time, very polite and solve questions Reviewed on: 14th February 2026

Excellent service,the few queries I have had ,have b...

Excellent service,the few queries I have had ,have been dealt with promptly and appropriately. Pleasant helpful staff. Reviewed on: 14th February 2026

Top online banking

Chase online banking is excellent from its app to customer service. Reviewed on: 14th February 2026

Excellent service and very efficienct.

Excellent service and very efficient. Reviewed on: 14th February 2026

Chase Bank Honest Opinion.

In all honesty, Chase is such a great bank. In the past there has been countless times I've needed to contact their support and it doesn't matter the type of day whether it be day or night or earl hours of the morning and they have been there for me. Quite recently I've been needing to contact them about an issue I was having and within the first contact I could be rest assured that my problem was resolved and I couldn't thank them enough for their work as well as time and effort. This is the reason why I want to stay with Chase as my main and go to bank. You guys rock! Reviewed on: 14th February 2026

Very easy to use app.

Very easy to use app. Staff friendly. Very easy to use abroad. Reviewed on: 14th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Premier bank account
from HSBC 3.69 from 87 reviews
Student Account
from permanent tsb 0.00 from 0 reviews
Personal bank account
from Investec 4.08 from 3 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub