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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I love Chase bank, I first had it for travelling to...

I love Chase bank, I first had it for travelling to Australia but used it ever since Reviewed on: 14th February 2026

A fair bank offering free services and paid services

A fair bank offering free services and paid services Reviewed on: 14th February 2026

Consistent and easy to use app.

Consistent and easy to use app. Best online bank for me right now Reviewed on: 14th February 2026

The product makes money for me.

The product makes money for me. On the phone - that’s a novelty these days!! - they resolved a problem I had Always win as the customer. Reviewed on: 14th February 2026

You speak to a human!

You actually get to speak to a human, they dont ask a million questions over and over and they sort the query straight away. Fantastic service Reviewed on: 14th February 2026

Short waiting time, very polite and solve questions

Short waiting time, very polite and solve questions Reviewed on: 14th February 2026

Excellent service,the few queries I have had ,have b...

Excellent service,the few queries I have had ,have been dealt with promptly and appropriately. Pleasant helpful staff. Reviewed on: 14th February 2026

Top online banking

Chase online banking is excellent from its app to customer service. Reviewed on: 14th February 2026

Excellent service and very efficienct.

Excellent service and very efficient. Reviewed on: 14th February 2026

Chase Bank Honest Opinion.

In all honesty, Chase is such a great bank. In the past there has been countless times I've needed to contact their support and it doesn't matter the type of day whether it be day or night or earl hours of the morning and they have been there for me. Quite recently I've been needing to contact them about an issue I was having and within the first contact I could be rest assured that my problem was resolved and I couldn't thank them enough for their work as well as time and effort. This is the reason why I want to stay with Chase as my main and go to bank. You guys rock! Reviewed on: 14th February 2026

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