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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

CHASE-ing Rainbows. Great bank to have an account with.

Great bank to have an account with. Generous cash back scheme with round ups and savings Really easy to use both home and abroad Reviewed on: 12th April 2024

Doesn't support interest-free overdraft like first d...

Doesn't support interest-free overdraft like first direct does Reviewed on: 12th April 2024

The customer service is helpful and quick to answer.

The customer service is helpful and quick to answer. The app is perfect! Reviewed on: 12th April 2024

The account is very easy to setup and has great bene...

The account is very easy to setup and has great benefits. Reviewed on: 12th April 2024

Great bank. Awesome services

Great bank. Nice and simple. Efficient customer service. Reviewed on: 12th April 2024

Just excellent service responsive and up to date dyn...

Just excellent service responsive and up to date dynamic! Reviewed on: 12th April 2024

Opened an account to take advantage of the great cas...

Opened an account to take advantage of the great cashback, no complaints Reviewed on: 12th April 2024

Amazing experience with Chase, overall the best bank...

Amazing experience with Chase, overall the best banking experience I've had. Communication, offers are great, and overall customer experience are excellent always. Their app is super easy to use and it is also refreshing to see that Chase is always looking out for their customers through their promotions and offers. Reviewed on: 12th April 2024

Chase is genuinely rewarding banking

You can make unlimited current accounts. You can also get 1% cashback on your debit card spend which is sometimes better rewards than other actual credit cards. If your card details get leaked online, you can instantly generate new numbers from the app without having to replace your physical card. Reviewed on: 12th April 2024

Me and my wife both have accounts with the bank they...

Me and my wife both have accounts with the bank they give us information every month about interest rates Reviewed on: 12th April 2024

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