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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Proactive and responsive communication

It was easy to set up and the team have been both proactive and responsive with Comms. I recommend it to people I know because it's been a pretty positive run with them so far. Reviewed on: 12th April 2024

Nothing exciting, not very attractive app layout and...

Nothing exciting, not very attractive app layout and interface, no high street branches, does not offer nay credit cards Reviewed on: 12th April 2024

Really easy to operate account

I opened a Chase current account with a little trepidation, never having had a mobile based bank account before. It was really easy to operate and I have easy access to the Chase savings account with a good rate of interest. No problems - what's not to like. Reviewed on: 12th April 2024

Great bank, excellent app and cashback

Great bank, excellent app and cashback Reviewed on: 12th April 2024

Excellent experience easy to use

Excellent experience easy to use Reviewed on: 12th April 2024

Good customer service.

Good customer service. Good cash back system Reviewed on: 12th April 2024

I really love the concept of this banking app it is...

I really love the concept of this banking app it is so easy to keep my money budgeted and safe. I trust them 100% Reviewed on: 12th April 2024

Card used abroad.

Used my chase card in Spain, Australia, Cambodia and Vietnam without a hitch so reliable. I would recommend this card to everyone. Brilliant!! Reviewed on: 12th April 2024

Good bank never had any issues all runs smoothly

Good bank never had any issues all runs smoothly Reviewed on: 12th April 2024

Great service.

Great service. Customer and Mobil banking Reviewed on: 12th April 2024

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