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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent

Excellent service & very professional. Easy to deal with & App very user friendly & easy to use Reviewed on: 12th April 2024

Very very good and easy from start to finish

Very very good and easy from start to finish Reviewed on: 12th April 2024

Simple bank account

Operated on line and very straight forward to use. Reviewed on: 12th April 2024

Chase Banking offers robust service and unrivalled...

Chase Banking offers robust service and unrivalled customer support to clients. I would recommend. Reviewed on: 12th April 2024

A great current account.

Just excellent. I love the card (without the number on, great if if gets stolen). I love the fact I got a savings account linked to my current account spending, and the app is great. It works on online purchases as well. I recommended it to some friends, who now also use Chase current accounts. We originally got ours so we could use them at DisneyWorld, worked perfectly. I now use it back in the UK as well. Seems like they got this right, so much more user friendly compared to my other bank accounts. Reviewed on: 12th April 2024

User friendly app, great customer service and security.

User friendly app, great customer service and security. Reviewed on: 12th April 2024

Everything you need

I have been with Chase for over a year now and found them to everything you need in a bank. The app is very easy to use and you can do everything you need in the app. Reviewed on: 12th April 2024

Easy to use, straight forward, I’ve had to contact a...

Easy to use, straight forward, I’ve had to contact a few times and they’ve been super quick via chat and on the phone. Wouldn’t have changed anything about the experinec Reviewed on: 12th April 2024

Never had a problem with them and the app I...

Never had a problem with them and the app I good Reviewed on: 12th April 2024

Easy to set up.

Easy to set up. Access 24hrs. Apart from current account also have savings. You can set it up for a target. Reviewed on: 12th April 2024

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