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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent to use in uk and us and receive cash back...

Excellent to use in uk and us and receive cash back too! Reviewed on: 12th April 2024

Smooth online banking, great services.

Smooth online banking, great services. Reviewed on: 12th April 2024

No fault at all been absolutely brilliant

No fault at all been absolutely brilliant Reviewed on: 12th April 2024

Good and positive.

My experience with banking with Chase Bank has been good and positive. Whenever I contact the customer support department for help, the agents are helpful and listen patiently to my query. I like the cashback perk as well. Reviewed on: 12th April 2024

Very pleased with all the information and info about...

Very pleased with all the information and info about deals and offers. Reviewed on: 12th April 2024

Great bank - great service.

Great bank - great service. Would recommend Reviewed on: 12th April 2024

Very easy user experience.

Very easy user experience. Opening the account was no hassle. Card delivery was quick. All your interests are paid on the 1st of the month on time. The 1 % cash back makes a difference on your daily spend. They notify you well in advance if any planned works for the app. No lags or glitches. Good bank overall Reviewed on: 12th April 2024

I love the no fees when spending abroad, never had a...

I love the no fees when spending abroad, never had an issues with them Reviewed on: 12th April 2024

Safe to use abroad as well also for rounding up to...

Safe to use abroad as well also for rounding up to the pound it all adds up Reviewed on: 12th April 2024

Easy to use online app, good rewards and communication.

Easy to use online app, good rewards and communication. Reviewed on: 12th April 2024

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