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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase bank is a great flexible bank

Chase bank gives me great flexibility to control my money in an easy to use app. Sine starting with Chase I have found information is usefully and readily supplied. Reviewed on: 12th April 2024

Very easy to use, I’ve had no issues

Very easy to use, I’ve had no issues Reviewed on: 12th April 2024

Very friendly, nothing is a problem if I need to dis...

Very friendly, nothing is a problem if I need to discuss anything and the App is great- very easy to use & switch between accounts Reviewed on: 12th April 2024

Overseas payment issues

I had an issue with a company overseas and the product sold to me. They refused to refund the payment. Chase got involved and ‘chased’ the company for me and managed to secure a full refund. Excellent chat and follow up to its conclusion Reviewed on: 12th April 2024

Works amazing for me, I have been able to manage my...

Works amazing for me, I have been able to manage my money better Reviewed on: 12th April 2024

Chase review

I first joined chase at the recommendation of a friend and there was a joining incentive too. I stayed due to the great customer service, clear app layout and perks for their customers, Reviewed on: 12th April 2024

Banking experience exactly as how it should be!

Banking experience exactly as how it should be! Reviewed on: 12th April 2024

The chase app is well put together

The chase app is well put together, and as all good apps should do, it “just works”. Ability to keep track of cashback is first class, and spending notifications are rather helpful. Reviewed on: 12th April 2024

Messaged aboard on app for a fraud attempt

Messaged aboard on app for a fraud attempt and it get sorted asap. Reviewed on: 12th April 2024

Very good service excellent

Very good service easy to open account Reviewed on: 12th April 2024

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