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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank

The cashback available each month is fantastic and the app is easy to use. Reviewed on: 12th April 2024

Very good interest rate and rewards and simple smart...

Very good interest rate and rewards and simple smart app not had a problem Reviewed on: 12th April 2024

Better than all the other UK banks

Love Chase! Have been with them for more than 6 months. It’s simple, effective and better to use than other UK banks Reviewed on: 12th April 2024

I love the cashback and roundup options and the atta...

I love the cashback and roundup options and the attached savings rate now improved makes it more attractive. Reviewed on: 12th April 2024

It's just so easy and simple to bank with Chase

It's just so easy and simple to bank with Chase Reviewed on: 12th April 2024

Chase dealt with a scam I had fell for.

Chase dealt with a scam I had fell for. I uploaded all the evidence I had and chase gave me great advice as to protect myself in the future. Reviewed on: 12th April 2024

My favourite bank, love the cash back and good inter...

My favourite bank, love the cash back and good interest rate Reviewed on: 12th April 2024

Very helpful customer service team

Very helpful customer service team Reviewed on: 12th April 2024

Would love to see it support SWIFT / CHAPS payments...

Would love to see it support SWIFT / CHAPS payments and international. (this should be so basic). Cash deposits similar to what Starling supports would be great. Reviewed on: 12th April 2024

I got a small issue with an agency without saying na...

I got a small issue with an agency without saying names, I did pay the amount via chase bank all been well but I did not get my stuff. So I send mail to chase and they cancel the amount and I received my money back in the same day Reviewed on: 12th April 2024

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