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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I love everything about this account

I love the rewards/cash back on my spending. I love the fact that when I went to the other side of the world on holiday I didn't have to worry about not being able to use my card or not getting a great exchange rate when I spent in stores and using the ATMs. I love that I have an up to date statement of my spending in the App. I love that the card doesn't have any account details on it, if I were to loose it and that if I am worried about my card details I can have them changed in the App hassle free giving me great peace of mind. Reviewed on: 12th April 2024

Excellent and user friendly

The bank account is easy to set up, the card arrives quickly, they take security seriously and best of all you can use your card abroad without worrying about any fees Reviewed on: 12th April 2024

A complete pleasure from applying to everyday admini...

A complete pleasure from applying to everyday administration, ease of use second to none. Reviewed on: 12th April 2024

Great service.

Great service. Transfers are done very quickly. It's really easy to use and save money Reviewed on: 12th April 2024

Good and prompt customer services

Good and prompt customer services Reviewed on: 12th April 2024

Cashback is good and user-friendly app.

Cashback is good and user-friendly app. Though the exchange rate within a transaction is not as transparent as I thought. Reviewed on: 12th April 2024

I have had a great experience banking with Chase.

I have had a great experience banking with Chase. On the odd occasion I have had an issue I have been able to get in contact with an advisor within 5 minutes of calling. Reviewed on: 12th April 2024

Perfect experience throughout, even have my partner...

Perfect experience throughout, even have my partner set up with an account Reviewed on: 12th April 2024

Account that offers cashback

A good bank for getting a little bit back from your spendings. Reviewed on: 12th April 2024

Excellent all round service, easy to navigate app, i...

Excellent all round service, easy to navigate app, instant spending notifications Reviewed on: 12th April 2024

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