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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent cash back opportunities

Excellent cash back opportunities and linked savings accounts Reviewed on: 12th April 2024

Always a quick response from the support team

Always a quick response from the support team and never had an issue with the Banking app, simply easy and elegant to use. Reviewed on: 12th April 2024

Seamless transactions overseas.

Seamless transactions overseas. You can’t beat their interest on savings. Never have any issues with chase! Highly recommend Reviewed on: 12th April 2024

Very good for using abroad , and respond quickly to...

Very good for using abroad , and respond quickly to any issues in the chat feature and act fast in any instance of fraud. Reviewed on: 12th April 2024

Customer service is great, whenever I've had a probl...

Customer service is great, whenever I've had a problem it has been resolved quickly and without hassle. Also the interest rates are regularly updated to follow BoE moves. Reviewed on: 12th April 2024

1% cash back on everything is great!

1% cash back on everything is great! The app is excellent and easy to use. I will continue to use Chase as I also have their easy access savings account linked, making moving money around hassle free. Reviewed on: 12th April 2024

Great online bank

Great online bank. The 1% cashback is very useful, and the round-ups are an amazing way of saving. Overall, I'm very happy Reviewed on: 12th April 2024

Easy to use

I’ve been a customer for nearly a year. It’s been a smooth transition and I’m enjoying building up money on each transaction Reviewed on: 12th April 2024

Superb all round bank, I have savings and current ac...

Superb all round bank, I have savings and current account. wouldn't use any other bank. Reviewed on: 12th April 2024

Very good communication always kept in the loop,not...

Very good communication always kept in the loop,not endless useless communication Reviewed on: 12th April 2024

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