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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48900 reviews)

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4.94

Based on 48,900 reviews, last reviewed 14th Mar 2026

445000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The money I get just for spending is great The money I get just for spending is great Reviewed on: 14th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48900)

Great customer service and support team

Great customer service and support team Reviewed on: 13th February 2026

Had some fraud activity on my current account and de...

Had some fraud activity on my current account and despite being a digital bank they responded quickly and efficiently. Excellent customer service and regardless of who I contacted they understood the case and gave detailed updates until it was resolved. Reviewed on: 13th February 2026

Chase bank card good for all shopping.

I use my chase bank card for all shopping requirements and they pay you back a small percentage which is very good, it's a shame now they have removed the interest payments on my current account. Reviewed on: 13th February 2026

Always had exceptional service from chase, and they...

Always had exceptional service from chase, and they have great interest rates too. I like the easy interface of the app, never had any issues. Reviewed on: 13th February 2026

No issues.

No issues. Very easy to use the app and help is there when I need it. Reviewed on: 13th February 2026

Brilliant current account,

Love my current account - love the saving pots, cash back and round up. really good account and service and the convenience of using my account abroad with no exchange fee and the decen currency conversion Reviewed on: 13th February 2026

Amazing support and customer service

I have raised multiple support cases with chase and each and every time they have responded instantly and always answered everything I needed help with. I most recently had a company refuse our deposit back on a £375 purchase and chase handled it all and got our money back. Also, the security on transferring money is second to none. Reviewed on: 13th February 2026

good bank no problems would recommend

good bank no problems would recommend Reviewed on: 13th February 2026

customer service was very efficient

customer service was very efficient in answering questions Reviewed on: 13th February 2026

Quick and easy banking

Easy app to use for payments in and out. Allows you to move money between current account and savings account and by using the roundup option you build up extra funds quickly without even realising it and that’s always handy to have Reviewed on: 13th February 2026

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