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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Really enjoyed the service and very satisfied with l...

Really enjoyed the service and very satisfied with l the service provided. Quick and easy access on APP Reviewed on: 12th April 2024

Excellent bank glad I made the switch

Excellent bank glad I made the switch Reviewed on: 12th April 2024

flexible card and app

we were new to using cards abroad, and from ordering our card to using it abroad was so easy , app is so easy to understand and use too. Reviewed on: 12th April 2024

App easy to use and support available when needed

App easy to use and support available when needed Reviewed on: 12th April 2024

Really great customer service towards customers

Really great customer service towards customers Reviewed on: 12th April 2024

Fast service and clear app to understand the best

Fast service and clear app to understand Reviewed on: 12th April 2024

Excellent app with cashback on purchases.

Excellent app with cashback on purchases. Good interest rate on savings. Had a good experience with customer services when I questioned a transaction Excellent Reviewed on: 12th April 2024

Excellent interest rate!

Excellent interest rate!! No added fees when spending abroad! And the spare change pot is so useful I feel like I’m spending less and saving more! I would 100% recommend this bank to anyone who is looking at earning money on their savings Reviewed on: 12th April 2024

Great and helpful, easy to follow and understand.

Great and helpful, easy to follow and understand.Useful tools to save Reviewed on: 12th April 2024

A bank with an account that’s completely together.

I joined Chase in February 2023 after having a massively disappointing experience with Barclays (who I’d had an account with for over 20 years. Setting up a Chase account was simple and the app is completely intuitive. I can set up ‘pots’ for different payments and along with the cashback and round-ups, it’s a great account. I had to contact support once in the time I’ve had the account, and not only was the person at the end of the line really friendly, they also resolved the issue really quickly. All good! Reviewed on: 12th April 2024

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