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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I have used the card on my round the world trip.

I have used the card on my round the world trip. So far I have had no issues. It gives a good exchange rate and rewards for transactions Reviewed on: 12th April 2024

Excellent bank easy to communicate with and simple a...

Excellent bank easy to communicate with and simple app making it easy to make payments and view my account. I love that they advise scheduled payments due to come out of my account and the roll up pot is great. Getting cash back on pushases is a nice touch too Reviewed on: 12th April 2024

Great bank I love the efficiency & saving rates...

Great bank I love the efficiency & saving rates Reviewed on: 12th April 2024

Excellent customer interface and service.

Excellent customer interface and service.application very easy to use . Reviewed on: 12th April 2024

Great banking all around

Great app, great customer service, I kept well informed of products available. Reviewed on: 12th April 2024

Chase Pay cashback for card payments

Chase Pay cashback for card payments and round up my payments and save it to an interest paying pot. This is great! Reviewed on: 12th April 2024

2nd bank I’ve used in 38years!

I have been a Santander account holder since being a teenager and I’m 54 this weekend! But an incentive brought me to chase and they are so transparent and their app is fantastic Reviewed on: 12th April 2024

Contemporary bank

Excellent rewards and the simplicity of the application is great. Good communication and offers for the customers. Quick response to requests. My new card arrived quick inside a very trendy sleeve. Reviewed on: 12th April 2024

Love this account.

I’ve had my account for over a year, I love that it gives me cash back on spending and interest on the account . The savings account rate is also good. I’ve only had to ring for help a couple of times but the fact you can talk to a person is so much better that spending ages going round in circles on an automated system . I have recommended chase to a few of my friends . Reviewed on: 12th April 2024

Great experience and communication.

Great experience and communication. Reviewed on: 12th April 2024

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