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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

I love the ability to get 1% cashback on my everyday...

I love the ability to get 1% cashback on my everyday purchases! Reviewed on: 12th April 2024

Best British bank

All round great account for savings rate, customer service is fantastic and the cash back facility is amazing Reviewed on: 12th April 2024

Good customer service.

When I have had to contact one of the team, I have been connected straight away and nothing is a problem. Very helpful. Reviewed on: 12th April 2024

Very easy to access and move money around.

Very easy to access and move money around. Great insensitive to save too! I’m new to chase but I won’t be going back and have been recommending to all of my family and friends. Reviewed on: 12th April 2024

The cash back features are great

The cash back features are great Reviewed on: 12th April 2024

New experiences

Not had chase for very long but my experience has been 100 it’s easy to save and monitor. It makes transferring between accounts easy and I’ve had zero issues with banking so far Reviewed on: 12th April 2024

Just a good all round experience.

Just a good all round experience. Hassle Free Reviewed on: 12th April 2024

Easiest bank to use out there with the best rates

Better rates than any other bank and easy to use Reviewed on: 12th April 2024

Extremely friendly and helpful staff.

Extremely friendly and helpful staff. All staff are very knowledgeable and will answer any query no matter how trivial! Good interest on savings account. Fabulous payback on every spend. Very good company that constantly informs customers of any new deals or offers available. Also the app is really easy to use! Reviewed on: 12th April 2024

Every transaction I made was seamlessly easy

Every transaction I made was seamlessly easy Reviewed on: 12th April 2024

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