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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Good customer service.

When I have had to contact one of the team, I have been connected straight away and nothing is a problem. Very helpful. Reviewed on: 12th April 2024

Very easy to access and move money around.

Very easy to access and move money around. Great insensitive to save too! I’m new to chase but I won’t be going back and have been recommending to all of my family and friends. Reviewed on: 12th April 2024

The cash back features are great

The cash back features are great Reviewed on: 12th April 2024

New experiences

Not had chase for very long but my experience has been 100 it’s easy to save and monitor. It makes transferring between accounts easy and I’ve had zero issues with banking so far Reviewed on: 12th April 2024

Just a good all round experience.

Just a good all round experience. Hassle Free Reviewed on: 12th April 2024

Easiest bank to use out there with the best rates

Better rates than any other bank and easy to use Reviewed on: 12th April 2024

Extremely friendly and helpful staff.

Extremely friendly and helpful staff. All staff are very knowledgeable and will answer any query no matter how trivial! Good interest on savings account. Fabulous payback on every spend. Very good company that constantly informs customers of any new deals or offers available. Also the app is really easy to use! Reviewed on: 12th April 2024

Every transaction I made was seamlessly easy

Every transaction I made was seamlessly easy Reviewed on: 12th April 2024

Great Products and Services

I've been with them since they first entered the UK market and they have a great app with great products and customer service. Everything has been smooth and they are eager to introduce new ideas and features. Reviewed on: 12th April 2024

Pros of Chase

I enjoy using chase, its easy to set up multiple accounts if im saving for holiday, wedding etc. i particularly love the design of the card as it doesnt physically show any details on the front of the card. The most important aspect chase offers is the cashback, i use my card regularly and use this as my current account which holds my money. Each time i purchase items im given cashback which builds up nicely until im ready to transfer it Reviewed on: 12th April 2024

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