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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Very professional and easy to set up new accounts

Very professional and easy to set up new accounts Reviewed on: 13th February 2026

Using Technology to Streamline Used Experience

Never a negative experience, streamlined user interface. Their technology first attitude allows for full customisation of products and gives me the flexibility I need 24/7. They have automated decision making, online chats and their customer service team have been second to none Reviewed on: 13th February 2026

Never had a problem, since I opens my account, never...

Never had a problem, since I opens my account, never have worries, and the fact they let you know whats going out and when is brilliant Reviewed on: 13th February 2026

Runs like clockwork!

Runs like clockwork! No issues since I joined 3 years ago. Reviewed on: 13th February 2026

Excellent aside from the low savings pot interest ra...

Excellent aside from the low savings pot interest rates Reviewed on: 13th February 2026

why has it took me so long to move to chase, l have...

why has it took me so long to move to chase, l have 5 more bank accounts and this is far better then all of them Reviewed on: 13th February 2026

Chase Current Account is second to none.

Chase Current Account is second to none. Different perks/rewards like cashback and roundup are available to help with funds management. Reviewed on: 13th February 2026

App is easy to use.

App is easy to use. Was easy to join chase bank. If you have a problem customer services replies quickly. Reviewed on: 13th February 2026

I have been with CHASE for about 5 years and I don't...

I have been with CHASE for about 5 years and I don't have one thing I can complain about. Perfect service. Reviewed on: 13th February 2026

Simply THE best.

Rarely an issue, but when I have a query, I can ALWAYS speak to someone 24/7. A REAL person who is always helpful. Reviewed on: 13th February 2026

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