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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Can’t rate it more!

Can’t rate it more! Has already recommended to all friends and family! The 1% cashback helps us save so much and the interest rate for saving account is also brilliant. Have been using it for two years now and have no issue, great app and easy to use as well. Reviewed on: 12th April 2024

Very easy app to use and customer service is helpful.

Very easy app to use and customer service is helpful. Reviewed on: 12th April 2024

I’ve had chase for about 3 years now since I’ve had...

I’ve had chase for about 3 years now since I’ve had it I’ve received updates, changes, and offers, I’ve had a great experience and will continue using chase as I’ve never had any problems or bad experiences Reviewed on: 12th April 2024

Good bank I think it is really brilliant

Good bank I think it is really brilliant Reviewed on: 12th April 2024

I find the account flexible good to use outside the...

I find the account flexible good to use outside the uk Reviewed on: 12th April 2024

The app is really simple to use and I've not had any...

The app is really simple to use and I've not had any problems. Reviewed on: 12th April 2024

Best bank in the world and great savings rates.

Best bank in the world and great savings rates. Reviewed on: 12th April 2024

Great savings rate and quick response to any telepho...

Great savings rate and quick response to any telephone calls and queries Reviewed on: 12th April 2024

Excellent for use abroad and good security

I opened a Chase current account initially to draw money out of ATM's whilst on holiday I love the fact that my bank details aren't on the card. Also I keep a minimum amount in the current account so that if I lose the card no one can spend on it. I just transfer money by the excellent Chase App from my Chase savings account. Reviewed on: 12th April 2024

Customer service excellent was quick to reply to me...

Customer service excellent was quick to reply to messages thank you Reviewed on: 12th April 2024

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