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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I completed one year with chase.

I completed one year with chase. I felt very easy to handle the app and not felt any issues with my account. Reviewed on: 12th April 2024

Fantastic bank non of this robot customer services.

Fantastic bank non of this robot customer services. Very understanding easy app too all 5 stars Reviewed on: 12th April 2024

easy to deal with, info is always at hand and easy t...

easy to deal with, info is always at hand and easy to find Reviewed on: 12th April 2024

It's natural to use all services.

It's natural to use all services. Reviewed on: 12th April 2024

Great , no hassle banking.

Great , no hassle banking. Does what it says on the tin Reviewed on: 12th April 2024

Easy to use

Easy to use… friendly and welcoming staff Reviewed on: 12th April 2024

Great seamless experiences - quick to respond, easy...

Great seamless experiences - quick to respond, easy to navigate! Can’t recommend enough. Reviewed on: 12th April 2024

Excellent all round and friendly professional service

Excellent all round and friendly professional service Reviewed on: 12th April 2024

Best bank

Such a great bank to you and are very helpful when contacted Reviewed on: 12th April 2024

Easy to use app with Nutmeg integration, 1% cashback

I like Chase because the app is easy to use, it integrates with my nutmeg savings, making managing my money easier. The 1% cashback is great bonus too! My experience with customer service has been excellent. Reviewed on: 12th April 2024

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