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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great service experience

Great experience with chase had trouble with my online account and chase sorted the problem quickly and easily Reviewed on: 12th April 2024

I’m happy and pleased with my bank.

I’m happy and pleased with my bank. Easy to use! Reviewed on: 12th April 2024

Easy mobile banking, I'm happy with the bank

Easy mobile banking, I'm happy with the bank Reviewed on: 12th April 2024

Easy to use, great rates.

Easy to use, great rates. User friendly app, easy to navigate. Good incentives to keep using them. Reviewed on: 12th April 2024

After being with high street banks and the hassle fr...

After being with high street banks and the hassle from the chase aslrr a refreshing change. Reviewed on: 12th April 2024

Chase is very accessible and easy to use and they ha...

Chase is very accessible and easy to use and they have a great rewards system. I also like the general layout of the app and the simplicity of it. I always recommend it to friends and family. Reviewed on: 12th April 2024

Always someone able to chat and any issues get recti...

Always someone able to chat and any issues get rectified as soon as possible Reviewed on: 12th April 2024

Excellent app.

Excellent app. Love that there is no charge to use overseas, and the cashback! Reviewed on: 12th April 2024

Great perks with the account.

Great perks with the account. Have recommended it to multiple people. Easy to set up and easy to use. Reviewed on: 12th April 2024

Switched from Barclays (who are awful) to Chase.

Switched from Barclays (who are awful) to Chase. Chase offer so much, from 1% on everyday spend to 4.1% on savings (with no withdrawal clauses). They make transferring money quick and easy. I have recommended them to all my friends and family. The only downside is that they do a lot of maintenance, which is good but can be frustrating when trying to transfer money, but regardless they are still the best bank I have banked with (and I have banked with a lot of banks). Reviewed on: 12th April 2024

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