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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49014)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Just so simple and fuss free.

Just so simple and fuss free. No hurdles, no jargon, no crusty 1950’s banking style or demands. Reviewed on: 12th April 2024

Very easy to use the app is very clear and efficien...

Very easy to use the app is very clear and efficient so thank you. Reviewed on: 12th April 2024

Good onboarding and alerts.

Good onboarding and alerts. Notifications and user experience good! Reviewed on: 12th April 2024

Rewards on spending.

Rewards on spending. Easy to access and very intuitive to navigate through on a mobile. Great rate on savings. Really like this account and the bank has my trust due to excellent customer service Reviewed on: 12th April 2024

Very professional approach and very prompt service

Very professional approach and very prompt service Reviewed on: 12th April 2024

Help at Tough Time

Found to be reliable and user friendly when needing to open a current account at time of surprising divorce announcement. #PeaceofMind Reviewed on: 12th April 2024

Constantly getting updates with regards to any chang...

Constantly getting updates with regards to any changes in my account or Terms and Conditions. For any queries, customer support teams are available to assist at any time of the day. Reviewed on: 12th April 2024

Good bank i recommend

Good bank easy open account and support team was wonderful Reviewed on: 12th April 2024

I love using chase, is it easy and offers great...

I love using chase, is it easy and offers great rewards Reviewed on: 12th April 2024

Honest review- best accounts

I’ve only had one issue with chase and it was resolved in minutes. The customer service was fantastic and I got to speak to a human. the interest on my accounts is good , to be honest I would say chase is the best bank out there. Highly recommended Reviewed on: 12th April 2024

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