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Chase Bank: Current account reviews

4.86
Based on 49,012 reviews, last reviewed 19th Aug 2026
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026
W W's avatar
W W

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

I LOVE Chase

5
I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Always spot-on.

5
Always spot-on never lets me down Reviewed on: 12th April 2024

Very efficient and friendly and certainly work to he...

5
Very efficient and friendly and certainly work to help your money Reviewed on: 12th April 2024

Easy to use banking app.

5
Easy to use banking app. Allows me to copy card details supper easily Reviewed on: 12th April 2024

Easy to use app.

5
Easy to use app. Instant notifications of spending. Simple to transfer or withdraw cash. Best of all, no charges for using the card anywhere worldwide. Reviewed on: 12th April 2024

Very good current account, no issues at all with thi...

5
Very good current account, no issues at all with this bank Reviewed on: 12th April 2024

Simple easy with 0% charges overseas

5
Simple easy with 0% charges overseas Reviewed on: 12th April 2024

Very easy and helpful app gives me more confidence t...

5
Very easy and helpful app gives me more confidence to use internet bank. Reviewed on: 12th April 2024

Great interest rates and savings

5
Great interest rates and savings Reviewed on: 12th April 2024

Easy to use, great customer service on the rare occa...

5
Easy to use, great customer service on the rare occasion it was required Reviewed on: 12th April 2024

An account that is so easy to use.

5
An account that is so easy to use. Their app is very user friendly, they have ways to save like roundup and interest on spend. You know instantly what you spend with a message straight away from them letting you know and also the transactions hit your account instantly, so you know exactly where you are. No problems with using my Chase card in the USA whilst on holiday. Reviewed on: 12th April 2024

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