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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Simple easy with 0% charges overseas

Simple easy with 0% charges overseas Reviewed on: 12th April 2024

Very easy and helpful app gives me more confidence t...

Very easy and helpful app gives me more confidence to use internet bank. Reviewed on: 12th April 2024

Great interest rates and savings

Great interest rates and savings Reviewed on: 12th April 2024

Easy to use, great customer service on the rare occa...

Easy to use, great customer service on the rare occasion it was required Reviewed on: 12th April 2024

An account that is so easy to use.

An account that is so easy to use. Their app is very user friendly, they have ways to save like roundup and interest on spend. You know instantly what you spend with a message straight away from them letting you know and also the transactions hit your account instantly, so you know exactly where you are. No problems with using my Chase card in the USA whilst on holiday. Reviewed on: 12th April 2024

Outstanding service with great customer communication.

Outstanding service with great customer communication. Reviewed on: 12th April 2024

Life transforming banking experience

I joined Chase Bank over a year ago, and it transformed the way I manage my finances. I qualified for 1% cash back, which is a great bonus, making me want to use my card for any purchases I make, small and large. I also use a round-up service, which is a very subtle way of saving up for small treats like dining out or going out without actually deliberately putting money away. I also use Chase banking when travelling abroad; I feel my money is safe and the exchange rate I pay is fair. It works literally everywhere in the world! Using Chase Banking gave me a lot of freedom and a feeling of security. Reviewed on: 12th April 2024

Great rates on savings and easy app.

Great rates on savings and easy app. Also love the 1% cashback on purchases Reviewed on: 12th April 2024

Fuss free banking , excellent technology backed by w...

Fuss free banking , excellent technology backed by world class customer services. Reviewed on: 12th April 2024

Best online banking app and amazing service

Best online banking app and amazing service Reviewed on: 12th April 2024

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