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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Chase Current account is perfect

Chase is a fantastic company to use for my current account to has been so easy to use whilst I have been travelling the world and made everything simple without any worries at all. Always providing me with updates when necessary and offering me the best customer service, I would definitely recommend to anyone. Reviewed on: 12th April 2024

I like the 1% cashback on the current account

I like the 1% cashback on the current account Reviewed on: 12th April 2024

Simply brilliant!!

Chase has magnificent customer service via the app. Queries are dealt with immediately. I love the app, clear and easy to use. I like that I can set budgets and open multiple savings pots. 5% on round ups is superb. I have already earned £128 from that. Bring able to use my card abroad fee free is a game changer, no hassle and still earning 1% cashback on every purchase. Simply brilliant. Reviewed on: 12th April 2024

One of the best bank.

I've never had a problem using chase app or trying to get through to their customer service, I had a issue where funds leave my account, and chase did everything to make sure I was refunded, they act fast productive and friendly. One of the best virtual bank in the UK. Highly recommended. Reviewed on: 12th April 2024

Easy use and very safe to use.

Easy use and very safe to use. Easy to track your monthly spending, and the current account balance get some interest income as well, which I haven't seen in other banks. Reviewed on: 12th April 2024

Transactions are so easy, love the app

Transactions are so easy, love the app Reviewed on: 12th April 2024

Great interest rate and app works smoothly

Great interest rate and app works smoothly Reviewed on: 12th April 2024

A simple user friendly bank app.

The banking app is very user friendly and easy to use. I like the instant receipts when shopping it all makes it seem so simple it makes you wonder why all banking apps are not as advanced. Reviewed on: 12th April 2024

I am very happy with Chase Bank

I am very happy with Chase Bank, I have a debit and savings account, I have never had any issues and the savings rate is good, Reviewed on: 12th April 2024

Love the cashback

I absolutely love my Chase account which I use for all my spending because of the great cashback feature. I have other accounts which offer monthly cashback incentives with selected providers, but that means having to scroll through the deals every month to see if there's anywhere I'm likely to be spending. My Chase account has simple, ongoing, 1% cashback on just about everything, so long as I meet the pay-in minimum. No fuss, no messing about, just reliable cashback on pretty much everything I need to spend on, so it's the only card in my Apple wallet. I also really like the app, which is obviously designed around the user (unlike some of the legacy bank apps, which are designed to replicate what they've been doing for fifty years). What's not to love? Reviewed on: 12th April 2024

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