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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great account for using at home and abroad.

Good, clean, simple to use app, great rates for using overseas. Reviewed on: 12th April 2024

The experience available of the account

The experience available of the account Reviewed on: 12th April 2024

Best bank by far

I wish I had known about this bank years ago , it’s the best bank by far and I have been a customer to many over my 70yrs Reviewed on: 12th April 2024

Great access to accounts and control ability online

Great access to accounts and control ability online Reviewed on: 12th April 2024

An excellent bank with super customer service and app.

An excellent bank with super customer service and app. I would recommend it to everyone Reviewed on: 12th April 2024

Very efficient and clear function

Very efficient and clear function Reviewed on: 12th April 2024

Amazing service and dedication!

Amazing service and grit to ensure customers receive the best oversight and respect for their funds. Reviewed on: 12th April 2024

Perfect banking.

Perfect banking. Just right for the modern age Reviewed on: 12th April 2024

Easy and secure to use clearuse instructions

Easy and secure to use clear instructions Reviewed on: 12th April 2024

Great customer service

Service has always been excellent,good to speak to a real person not AI Reviewed on: 12th April 2024

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