Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

View other Chase Bank products

4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great app and really good customer service.

Great app and really good customer service. Cash back, round up and rates are brilliant. Modern bank for the modern world! Reviewed on: 12th April 2024

Contract with a human, what a difference

If you ever have a issue you can message them and the reply is very quick and not automated. Reviewed on: 12th April 2024

Reliable service

I used Chase service for 3 years, very reliable Reviewed on: 12th April 2024

Chase bank review

I humbly submit my most effusive accolades to the venerable institution known as Chase Bank. In an age where the cacophony of financial transactions often resembles a dissonant symphony of chaos, Chase Bank stands as a beacon of order and serenity. From the majestic halls of their brick-and-mortar branches to the ethereal realms of online banking, Chase Bank's commitment to excellence knows no bounds. Their digital platforms, crafted with the precision of a master artisan, seamlessly weave the intricate tapestry of modern finance into a delightful user experience worthy of the most discerning of patrons. But it is not merely their technological prowess that merits praise; it is their unwavering dedication to customer service that truly sets them apart. Like a finely tuned orchestra, the symphony of their support staff harmonizes with the melody of customer inquiries, producing a crescendo of satisfaction that reverberates throughout the land. In conclusion, I hereby bestow upon Chase Bank the highest of commendations. May their coffers overflow with prosperity, and may their legacy endure for generations to come. Reviewed on: 12th April 2024

Excellent service , very efficient

Excellent service , very efficient and does what it says it does Reviewed on: 12th April 2024

good banking informative, honest and detailed

good banking informative, honest and detailed Reviewed on: 12th April 2024

First Class, service 24 hours communication when eve...

First Class, service 24 hours communication when ever needed and of course excellent product with total security by your side. Reviewed on: 12th April 2024

Such a user friendly app to use and support is alway...

Such a user friendly app to use and support is always there when needed. Reviewed on: 12th April 2024

Great experience, used on a trip to Africa, seamless

Great experience, used on a trip to Africa, seamless Reviewed on: 12th April 2024

Great bank.

Great bank. Love using the app. Easy to use and up to date information. One of the best I have used! Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from thinkmoney 3.73 from 72 reviews
Essential current account (discontinued)
from Virgin Money 3.72 from 146 reviews
Club Lloyds current account
from Lloyds Bank 4.47 from 685 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23033 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub