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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great service provided.

Great service provided. Whenever I have had an issue, it has been swiftly sorted by the team. Reviewed on: 12th April 2024

Great customer service, perfect for use abroad.

Great customer service, perfect for use abroad. I was very impressed when I thought my card number had been compromised and I called up and my card number was changed just like that., the face that the number isn’t printed on the card is such a good idea. Reviewed on: 12th April 2024

Excellent service especially travel

Excellent service especially travel Reviewed on: 12th April 2024

Best bank ever.

At every turn the people at this bank have been so very helpful, courteous and speedy in sortingy problems and or queries out. I can't praise them enough. Reviewed on: 12th April 2024

Dealt with any issues I had promptly and virtually w...

Dealt with any issues I had promptly and virtually which is very very good. Rewards and savings offfer great rates which are quickly and easily transferred. Reviewed on: 12th April 2024

Amazing online banking app never goes down love the...

Amazing online banking app never goes down love the money back idea and how easy to transfer Reviewed on: 12th April 2024

I just wanted to say what a bank

I just wanted to say what a bank Reviewed on: 12th April 2024

Great UI and UX and makes the most of my...

Great UI and UX and makes the most of my money Reviewed on: 12th April 2024

Great app and high interest rates on savings.

Great app and high interest rates on savings. Reviewed on: 12th April 2024

It’s been the easiest account to have online and sec...

It’s been the easiest account to have online and security wise seems very good Reviewed on: 12th April 2024

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