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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great bank

The experiences so far, I’ve been extremely good Reviewed on: 12th April 2024

Always efficient and helpful.

Always efficient and helpful. Interest rate very good and feel money safe Reviewed on: 12th April 2024

Chase is a great bank and the customer service has a...

Chase is a great bank and the customer service has always been fast and efficient Reviewed on: 12th April 2024

Customer services.

Customer services are absolutely brilliant. Fast response and polite. Much better then the high Street Banks in the UK. Would highly recommend every one to change. Reviewed on: 12th April 2024

east to use application and good interest rates.

east to use application and good interest rates. Customers service excellent Reviewed on: 12th April 2024

I'm very comfortable with chase banking because thei...

I'm very comfortable with chase banking because their staffs are always ready to help their customers without delay. Reviewed on: 12th April 2024

Number one for me

So easy to use customer service is excellent Reviewed on: 12th April 2024

100% brilliant!

Chase offers a seamless, straightforward service and they are very easy to talk with when help is needed. Also love the app and the way their accounts work and the interest offers Reviewed on: 12th April 2024

Just love how you can get money back off your...

Just love how you can get money back off your purchase Reviewed on: 12th April 2024

Really good bank,

Really good bank, love the layout and design of the app, the savings accounts are also very good, haven’t had any problem with chase within my 2 years of being a customer with them, would Definatly recommend Reviewed on: 12th April 2024

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