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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,906 reviews, last reviewed 20th Mar 2026
445600% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026
Angela G's avatar
Angela G

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

5
Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024
Dawn king's avatar
Dawn king

Excellent customer service

5
Any queries are responded to immediately. Savings rates are fair and transactions happen immediately. Reviewed on: 13th February 2026
Rich B's avatar
Rich B

Excellent bank, feel I have more control and able to...

5
Excellent bank, feel I have more control and able to understand my finances so much better. being dyslexic having everything clear on the app makes everything much easier for me. Reviewed on: 13th February 2026
Alexander 's avatar
Alexander

Professional polite easy to use.

5
Professional polite easy to use. Highly recommend Reviewed on: 13th February 2026
Ian S's avatar
Ian S

Thoroughly enjoy using chase and quick to man...

5
Thoroughly enjoy using chase - easy and quick to manage. I also enjoy my stocks being in the same place as the rest of my money, making management a lot easier. Recommend to my friends. Reviewed on: 13th February 2026
Joel R's avatar
Joel R

Excellent and easy to use account.

5
Excellent and easy to use account. Reviewed on: 13th February 2026
Sally's avatar
Sally

Easy to use, great rates, great customer service wi...

5
Easy to use, great rates, great customer service with 24/7 responses Reviewed on: 13th February 2026
Andrew Williams's avatar
Andrew Williams

Just simply excellent.

5
Just simply excellent. Straight forward to setup as an online account with no gimmicks and useful money saving extras. Customer service is excellent too. Reviewed on: 13th February 2026
Becky S's avatar
Becky S

Great account with intuitive app.

5
The App is intuitive and easy to use with a comprehensive set of actions. Balances etc are clear and it is very straightforward to transfer money between accounts. Round Up is a good feature and the app manages it well. If you need help you can get through to a human advisor. Reviewed on: 13th February 2026
Skippy's avatar
Skippy

Excellent customer service

5
Best customer service I’ve ever encountered in a lifetime of mediocre customer service. Reviewed on: 13th February 2026
Niki b's avatar
Niki b

Chase - review

5
Money always reaches my account quickly. Any hiccups they are quick to resolve. On holiday my money is protected and easily accessible. Also no charges which is great. Reviewed on: 13th February 2026
Ella B's avatar
Ella B

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