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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

1% cashback has been great, alongside good savings r...

1% cashback has been great, alongside good savings rate and responsive customer support Reviewed on: 12th April 2024

Easy to set up

Easy to set up and lots of helpful information Reviewed on: 12th April 2024

Excellent Banking

Customer services is very efficient, friendly and professional. Easy to use App and managing your savings is simple. Any issues are resolved quickly. Reviewed on: 12th April 2024

Good security checks.

Good security checks. Good value. Easy to use Reviewed on: 12th April 2024

Anonymity perfected

I absolutely cannot find fault with Chase Bank. From application for an account to user friendly banking app. No personal information on the card. Incentivised banking and so much more. Reviewed on: 12th April 2024

Customer service is friendly and helpful.

Customer service is friendly and helpful. the app is easy to use and bright Reviewed on: 12th April 2024

Super happy with Chase bank.

I think the customer experience is very good with Chase bank, If you ever need to contact them, they answer you very quickly and very professional and friendly, Interest rate for the current account and savings account are very competitive also. Reviewed on: 12th April 2024

Great service and easy to use app

Great service and easy to use app Reviewed on: 12th April 2024

I’m new to chase

I’m new to chase so I’ve not used customer services or anything yet but I believe that it will be a great experience Reviewed on: 12th April 2024

easy life

everything has been sorted easily when i needed the app works well Reviewed on: 12th April 2024

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