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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Easy to navigate and good with communication

Easy to navigate and good with communication Reviewed on: 12th April 2024

Easy to use app, wonderful all year cashback

Easy to use app, wonderful all year cashback Reviewed on: 12th April 2024

The bank of the moment

Recommended by a friend to join Chase, I work for one of the big banks and I love Chase in comparison - great app and great options. Reviewed on: 12th April 2024

Quick, slick & efficient.

Quick, slick & efficient. 24 7 access across the world and no fees when using account outside the UK. This is a massive bonus Reviewed on: 12th April 2024

super-easy and straightforward service

It's super-easy and straightforward to use the app. I feel safe and secure to use the debit card in the UK and overseas. I love the round-up saving plan that gives me 5% interest, that is fun to check how much I have saved now and then. Reviewed on: 12th April 2024

Excellent service.

Excellent service. Different approach than traditional banks but once you accept that, service is great. Reviewed on: 12th April 2024

Excellent service both online and over the phone.

Excellent service both online and over the phone. Best account I have had and got my son and wife on to Chase too Reviewed on: 12th April 2024

Excellent customer service, the app is very easy to...

Excellent customer service, the app is very easy to manouveur and there is actually a human to speak with on the chat function. Most if not all banks now especially in the UK where I reside are robots on chat. I appreciate the first rated customer service that Chase bank provides. I changed from Citibank to Chase back in December and have never been happier! Reviewed on: 12th April 2024

Love the 1% cash back and 1% interest

Love the 1% cash back scheme and 1% interest on current accounts. Not seen any other banks offering this Reviewed on: 12th April 2024

Very functional online banking, app is easy to use a...

Very functional online banking, app is easy to use and the incentives are attractive for banking with Chase. Reviewed on: 12th April 2024

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