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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Since opening my account i have had no problems.

Since opening my account i have had no problems. Easy to access all information on the Chase app. With no charges for using my debit card abroad, I find this account and bank first class. Reviewed on: 12th April 2024

It’s been a great experience with Chase and would ke...

It’s been a great experience with Chase and would keep recommending everyone to choose Chase Reviewed on: 12th April 2024

Fantastic easy to use banking app, Informative and u...

Fantastic easy to use banking app, Informative and useful correspondence. Great and competitive savings rates and products! Reviewed on: 12th April 2024

Too often do I have to justify via a phone call tran...

Too often do I have to justify via a phone call transactions over a certain amount. The call takes too long as the agent has to follow a long windy script Reviewed on: 12th April 2024

Very handy easy to use app.

Very handy easy to use app. Great feature to offer protection to your money and details. Reviewed on: 12th April 2024

Excellent to use debit card on holiday for better ex...

Excellent to use debit card on holiday for better exchange rate and cashback. Reviewed on: 12th April 2024

Clean app, good customer service, innovative feature...

Clean app, good customer service, innovative features, but limited product range. Reviewed on: 12th April 2024

They are the best around and they make me really hap...

They are the best around and they make me really happy because they are proper good guys to deal with. Everyone else is losers Reviewed on: 12th April 2024

Love the App

Love the App, also how you can structure your accounts and manage your money. When I have asked questions via the app the staff have always been very helpful Reviewed on: 12th April 2024

Great bank Great app

The app is easy to navigate it's clear and simple to understand plus they keep you fully informed about new services and products Reviewed on: 12th April 2024

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