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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Great new bank

Excellent app, good security and unique card Reviewed on: 12th April 2024

Customer service is always quick and helpful, can sp...

Customer service is always quick and helpful, can speak to a human 24/7. Good savings rates, cashback is a huge bonus! Reviewed on: 12th April 2024

This is how banking should be done

This is how banking should be done Reviewed on: 12th April 2024

Excellent customer care team, Great interest rates

Excellent customer care team, Great interest rates Reviewed on: 12th April 2024

Excellent service

Excellent service what more can I say? Reviewed on: 12th April 2024

Never had any problems with the service, the API is...

Never had any problems with the service, the API is good as well and the app works good all the time Reviewed on: 12th April 2024

Can not fault them

From start to finish setting up my account was a breeze, I’ve been able to manage it via my apps. This gives me clear and concise views of my money, and how it’s managed. Reviewed on: 12th April 2024

no cost and get interest on a current account.

no cost and get interest on a current account. easy to use and easy to save a bit of extra money with the round up and interest on spending Reviewed on: 12th April 2024

Easy to use and what banking should be like!

I opened my chase account as bank to spend from for my regular expenditure and then also for when I travel and need an account to provide me with fee free currency conversions as we like to travel a lot. The app is very easy to use and make banking with Chase extremely enjoyable. I also have a savings account with a great interest rate that is easy to switch funds to and from when I need to. Reviewed on: 12th April 2024

Rewards with chase

Cash offers and round up is an excellent saving tool Reviewed on: 12th April 2024

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