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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

I had an issue regarding a payment and it was eventu...

I had an issue regarding a payment and it was eventually resolved. I was also given a cash amount as a way of inconvenience Reviewed on: 12th April 2024

Very Very easy to use no hasstles

Very Very easy to use no hasstles Reviewed on: 12th April 2024

Excellent product.

Excellent product. Easy to use app and lots of incentives such as cash back and round ups going into a pot with an enhanced savings rate. Reviewed on: 12th April 2024

Easy to navigate, customer focused and responsive to...

Easy to navigate, customer focused and responsive to deliver an exceptional banking experience. Reviewed on: 12th April 2024

Outstanding

Chase is the best bank in my opinion, overall. Reviewed on: 12th April 2024

Great Banks!

Great app and is easy to use and the interest rates on the savings accounts are amazing. Also you have access to everything you need within one app. Reviewed on: 12th April 2024

I like their cashback reward, instantly, no addition...

I like their cashback reward, instantly, no additional requirement compare to other banks. Clear & easy to use. Customer support is always accessible too. The interest rate is also good as they caught up with the market. Reviewed on: 12th April 2024

The Chase App is very easy to use, I love that I can...

The Chase App is very easy to use, I love that I can spend abroad with no added costs and the exchange rates are excellent. I get regular emails, but not so many that my inbox is clogged up. The app is easy to navigate and the support excellent. My queries are answered quickly and efficiently. Reviewed on: 12th April 2024

They are efficient and easy to use.

They are efficient and easy to use. Reviewed on: 12th April 2024

Good cashback on debit card and is linked to a good...

Good cashback on debit card and is linked to a good savings account. Very easy to access. Reviewed on: 12th April 2024

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