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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48905 reviews)

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4.94

Based on 48,904 reviews, last reviewed 19th Mar 2026

445400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best of USA Superb on-line banking app without leaving home Reviewed on: 19th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48905)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Scammers!

Your fraud dept were so on the ball when I was scammed! Reviewed on: 13th February 2026

Chase is excellent and the app is seamless with no p...

Chase is excellent and the app is seamless with no problems and super easy to use. I live it and keep separate saving pots - interest rates are ok Reviewed on: 13th February 2026

Never had a problem since switching to chase

Never had a problem since switching to chase Reviewed on: 13th February 2026

Super efficient and super helpful

Everything seems to work 100% of the time. Its easy to talk to a real human being if you want or eed to and they are very helpful and responsive. Reviewed on: 13th February 2026

Transacct

easy to perform transaction. never a dull moment Reviewed on: 13th February 2026

I like the boosted savings product.

I like the boosted savings product. Reviewed on: 13th February 2026

Very easy great benifits and easy to use when abroad..

Very easy to use when abroad and also very easy to set up an account. Benifits are also very good Reviewed on: 13th February 2026

Some one hacked my account

I once had someone from China buy some thing with my account, I contact customer support and it was instantly dealt with card details change and the money return with in 7 days and no waiting time to get through on customer support on the telephone., customer service is excellent. Reviewed on: 13th February 2026

Excellent customer service, easy to use online platf...

Excellent customer service, easy to use online platform, great rates when abroad, what more could I ask for?! Reviewed on: 13th February 2026

Reverified

Good but if changing phones it difficult to get reverified Reviewed on: 13th February 2026

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